1. Information We Collect
At BusCard Abu Dhabi, we prioritize your anonymity. We collect two categories of information. First, personal data that you provide voluntarily—for instance, when contacting our info@busecardae.org support channel for unique assistance. Second, non-personal data which includes browser type and session duration. This allows us to refine our guides for those needing to recharge bus card credits via third-party terminals.
Note: We do not store financial details. Any transaction for card top-ups occurs on official government or authorized banking gateways. Our role is strictly informational and navigational.
2. Method of Processing
Data processing is carried out using computers and IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this platform (administration, sales, marketing, legal, system administration).
3. Regulatory Compliance
Our practices are designed to align with international standards of data protection and the specific legal landscape of the United Arab Emirates. We ensure that our utility as an informational hub does not compromise the high-security standards expected in Abu Dhabi’s public transport digital ecosystem.
"Your journey across the capital is yours alone. We simply provide the map and the security to navigate it."
4. Contact & Identity
For any inquiries regarding this policy or to exercise your digital rights, contact the BusCard Abu Dhabi data officer at our Al Wahda headquarters.
- Address: Al Wahda Street, Abu Dhabi, UAE
- Phone: +971 2 625 4275
- Email: info@busecardae.org
- Operation: Mon-Fri: 08:00-20:00